Privacy policy.
Who I am
My website address is: annmclachlanart.com
I sell original paintings online and provide information and updates related to my artwork. I take your privacy seriously and only collect personal data necessary for providing our services and communicating with you.
What personal data I collect and why I collect it
Purchases
When you make a purchase on my site, I collect the information necessary to process and deliver your order, including:
Your name
Email address
Shipping address
Billing address
Phone number (optional)
I do not store or collect your credit/debit card details. Payment information is processed securely by my payment partners (see “What third parties we receive data from” below).
Contact form
If you send me a message using the contact form, I collect:
Your name
Email address
Any message you include
I use this data only to respond to your enquiry. You will not be added to a mailing list automatically.
Cookies
If you leave a comment or submit a form on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so you don’t have to fill in your details again next time. These cookies last for one year.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content behaves as if you have visited the originating website.
These websites may collect data about you, use cookies, and track your interaction with that content, especially if you have an account and are logged in to those sites.
Analytics
I may use anonymised site analytics tools (like Google Analytics) to help me understand how visitors interact with my website. This helps me to improve site design and user experience. No personally identifying information is collected for these purposes.
Who we share your data with
I do not sell or share your personal data with third parties for marketing. I only share your information when necessary to provide services, such as:
With payment providers (e.g. PayPal or Stripe) to securely process payments
With shipping couriers to deliver your order
If required by law or to protect our rights
How long I retain your data
If you submit a contact form or place an order, I retain that data for as long as necessary to provide customer support or comply with legal obligations.
What rights you have over your data
If you have made a purchase or submitted a contact form, you can request an exported file of the personal data I hold about you. You can also request that I erase any personal data I hold, unless I am are required to keep it for administrative, legal, or security purposes.
To request this, contact me at: contact@annmclachlanart.com
Where we send your data
Contact form messages may be checked through an automated spam detection service. Payment details are sent securely to our third-party payment processors and are not stored on our servers.
Your contact information
I only use your contact information to:
Respond to enquiries
Process orders
Send order confirmations or essential service updates
I do not send marketing emails unless you have explicitly opted in.
How I protect your data
I use HTTPS to encrypt data sent between your browser and my website. I monitor our systems for vulnerabilities and use secure services to protect customer data.
However, no online service is 100% secure. In the unlikely event of a data breach, I will notify the appropriate authorities and affected individuals as required.
What third parties we receive data from
I work with trusted third-party providers to process payments. These include:
Stripe – [https://stripe.com/privacy]
These payment processors adhere to PCI-DSS standards, ensuring secure handling of your payment data. I do not receive or store your full card details.
Changes to this policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have any questions or concerns about this policy or your data, you can contact me at:
Email: contact@annmclachlanart.com